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Polycom and Asterisk

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Polycom and Asterisk

Postby Glenn » Sat Jul 12, 2008 12:40 pm

Anyone good with configuring polycoms to work with asterisk? If so please let me know. I'm having the hardest time connecting my Polycom to my server. I just want to do a manual configuration on the phone. I cant even get into the web interface, it sppears to be disabled.
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Re: Polycom and Asterisk

Postby SIP » Sat Jul 12, 2008 12:42 pm

You are best off setting up an FTP or TFTP server for the Polycom to get its info. I've discovered the hard way that when you manually configure a Polycom, new settings don't necessarily seem to replace old settings. A Polycom I was working with kept sending the wrong username when trying to auth, when I was trying to just configure it manually.
I tried to call Polycom but apparently it was Revcom day !
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Re: Polycom and Asterisk

Postby Glenn » Sat Jul 12, 2008 12:42 pm

Do you know of any good in depth tutorials or references on how to do this? I'm not too familiar with this approach as I've only been working with Snom's up until now. Thanks!
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Re: Polycom and Asterisk

Postby SIP » Sat Jul 12, 2008 12:43 pm

The wiki has a lot of info and several links to other sources.
[url]
http://www.voip-info.org/wiki/view/Polycom+Phones[/url]
I tried to call Polycom but apparently it was Revcom day !
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Re: Polycom and Asterisk

Postby rob » Wed Feb 11, 2009 11:25 pm

This link may be helpful:
http://www.polycom.com/support/voice/so ... s_pub.html

Have a look at this document specifically if you don't want to use a boot/provisioning server:
http://knowledgebase.polycom.com/kb/sea ... %207296001

If you plan to use an FTP or HTTP or TFTP or HTTPS server to configure the phones (and you have previously configured the phone from either the web interface or from the phone itself via the Admin Menu) then I would recommend that you go into the Advanced settings and select a "Reset Local Settings". This removes the config override file which gets created when you configure the phone via the the web or on-phone interface. If you don't do this, you will find that this configuration will ovveride configuration you put in the config files on the provisioning server. The override file has the format <MAC>-phone.cfg and is stored on the phone itself and written back to the provisioning server also.

Almost everything you need to know about the phones is in the admin guide:
http://www.polycom.com/global/documents ... IP_3_1.pdf

Rob
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