The BYOD train has well and truly left the station and is in full motion in today’s world of business. Whether it’s to make yourself more efficient, a fashion statement or you simply have a mild technology fetish (unfortunately I fit into the latter category) we are all bringing more devices into our work place.
The thing about BYOD that interests me is how fickle we are as human beings and how rapidly the world of mobile can change. Just two/ three years ago the office I work in were all Blackberry mad and in such a short time we are now collectively scoffing down whatever Apple throws at us! RIM has experienced a bit of a recovery recently but what went so drastically wrong that we all decided to one day change our allegiance?
Now, I’m not particularly pro Apple, or pro any manufacturer for that matter. I buy Apple products because they work well, are easy to navigate and do everything I need them to. I have bought my mother an iPad because I know after the initial lesson of how to get around it, use the app store and download content I won’t be spending my evenings as her personal tech support guru.
This leads me nicely onto a set of predictions in the Mobile market over the next 12 months. CSS Insight has released a set of predictions for the next year that will likely ruffle a few feathers! They have predicted that iPhones market share will peak in 2014 and as the devices become more commonplace they will start to appeal less to trend setters. They also reckon the most innovative mobile phone experiences will come from new platforms like Blackberry OS 10 and the new boys Firefox OS and Tizen. Other companies to shake up the market are expected to be Amazon, Facebook and Google.
The iPhone may be the flagship device in the market right now but things can change...quickly. As a consumer i’ll be buying whatever I deem to work best for me at the time of purchase. Apple or otherwise. If you have a prediction for the next 12 months in the Mobile market I would like to hear from you.
Why is creating a mobile platform strategy so important? A mobile platform is not just the individual device or operating system (OS) it runs, but it encompasses an ecosystem that includes the end user, the IT infrastructure and the app environment—all contained in the most cost-effective, manageable and secure package. This definition provides the basis for creating a mobile platform strategy.
Authors: Doron Aronson
Today, we’re featuring a guest post from Mark Gervase a manager in Cisco’s collaboration organization. Mark manages marketing programs for mobile collaboration applications and unified messaging solutions. He has been at Cisco since 2004.
Authors: Barry O' Sullivan
The latest smartphones and tablets are redefining what it means to take your office on the road, and they’re making collaboration a whole lot easier. Since more than a third of the global workforce will be mobile information workers by 2012, major advances are coming at the right time (and Cisco is a leading innovator).
Authors: Tom Puorro
When I meet with customers, one of the most frequent questions I get asked is what makes a tablet suitable for enterprise use. It’s a great question. I then share my thoughts – and they in turn provide theirs.
The timing’s right to consider this – at least when considering projections, such as from Deloitte, which are forecasting ...
Authors: Tom Puorro
Walking the floor of Enterprise Connect (formerly VoiceCon) today, one is immediately struck by the variety of tablets hitting the marketplace. IT managers have a plethora of devices to choose from and it’s clear the tablet can become more than just another endpoint – it can become a tool for dramatically improving mobile prod...
Authors: Kara Wilson
Google’s Android operating system is one of the hottest names in mobility right now. According to a Feb 9 Gartner report, “In the [worldwide] smartphone operating system (OS) market, Android grew 888.8 percent in 2010 and moved to the No. 2 position.” No other mobile OS grew anywhere near as fast as Android.
So it makes...
Authors: Julia White
I am thrilled to announce the Exchange ActiveSync Logo Program that helps IT Professionals manage mobile devices more effectively. Many of you rely on Exchange ActiveSync (EAS) to provide security and policy control to smartphones and slates that access your Exchange Server. Today, the Microsoft Exchange team is announcing a...
Authors: Julia White
The other day I was riding a shuttle bus between buildings on the Microsoft campus in Redmond and I took a few minutes to check my Outlook Mobile Inbox on my smartphone. There wasn’t anything urgent I had to respond to immediately, but I did notice that one of my meetings later in the day had a location
This month we're highlighting a video case study about AT Kearney who implemented a unified communications solution using Microsoft Communications Server “14” and other Microsoft technologies to improve the communication and collaboration among their employees while achieving significant cost savings. The flexibility of the solution also had a positive impact on the work-life balance for their mobile consultants.
AT Kearney is a leading management consulting firm headquartered in Chicago, IL, with more than 3400 employees in about 50 locations around the world. In looking for a unified communications solution that would integrate with their existing PBX environment, AT Kearney looked at a Cisco solution first. However, they found that the integration of Communications Server “14” with other Microsoft solutions to be a "game changer"; implementing a unified experience with Microsoft Exchange Server, Microsoft SharePoint Server, and Microsoft Office Professional provided a superior user and admin experience, and was also more cost effective.
Kevin Rice, Global Network Architect | AT Kearney
With Communications Server “14” AT Kearney is able to leave their PBX in place and enhance it to give users a full unified communications experience in parallel to their phones. CS”14” connects to their existing PBX and uses Microsoft Communicator in addition to their existing PBX phone. The system can be configured so that Communicator rings whenever the PBX phone rings. This allows their mobile consultants to receive calls on the road or in their home office, and it gives them the option to use Communicator as a primary endpoint even in the office.
AT Kearney CTO John Laughhunn says, “The ability to tie OCS into our PBX environment is very key, it helps give access from anywhere on earth that you have an internet connection plus it helps drive down our costs. We can intelligently route that traffic to a local PBX when it’s possible. We can also provide online conferencing at virtually no cost, which is a huge component of our capabilities inside”.
Laughhunn also appreciates the new features in CS”14” such as skills based search, location awareness and E911, stating, “There’s great value in integration, and the capability to have access to multiple resources from one application. OCS does a very good job of that. Wave 14 is extending that and going more in to the capabilities and skills database area, location awareness, and extending the presence awareness capabilities.”
By choosing the Microsoft solution, AT Kearney avoided the additional cost of hardware and licensing that was required by the Cisco solution. Laughhunn calculates initial savings with the Microsoft solution to be a fraction of the cost, stating, “We saved about a half a million dollars in licensing and hardware savings and infrastructure capabilities just by deploying OCS.” Further, AT Kearney's Director of Global Operations, Michael Robbins says, "For every 10 percent of usage that we can move off of mobile telephones and onto OCS, we’ll save about half a million to a million dollars annually.”
“Because it was integrated and because it was a unified client, there wasn’t all these modular adding on of applications. So for example, with the Cisco solution you get a soft phone and if you wanted video you had to buy more software and licenses to add video to it. With the OCS client we have one piece of software that we loaded and updated and we manage it much more straightforward than we could with any other competitive model.”
John Laughhunn, Chief Technology Officer | AT Kearney
I particularly like the AT Kearney video because it shows how an enterprise company with a mostly mobile workforce, was able to take advantage of the new CS”14” Voice capabilities. They left their PBX in place and enhanced it to give their users a full unified communications experience parallel to their existing phone. Folks, you don’t need to throw away your existing PBX investment to deploy CS”14” Voice. Just enhance it!
Product Manager, Office Communications Group