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News & Views

  • Is Polycom penetrating the UC market?
    Polycom made the largest announcement in its 22-year history: an end-to-end upgrade of its entire portfolio.
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  • Unified Communications in 2013
    I recently participated in a podcast hosted by Jim Burton with a number of my colleagues at UCStrategies.com on analysts' expectations for UC in the coming year. I'll share what they had on their minds as we head into the new year.   Marty Parker of UniComm Consulting picked up on a theme I've written about here: the ability to integrate UC capabilities into…
  • Vendors, providers hawk cloud UC, but UCaaS market slow to develop Vendors, providers hawk cloud UC, but UCaaS market slow to develop
    Some large cloud providers, such as Verizon, AT&T and Microsoft, have begun to offer Unified Communications as a Service (UCaaS). While smaller providers may be tempted to follow their lead, market demand for UCaaS is limited. For now, providers will do better to focus on other Software as a Service (SaaS) opportunities and specialize in individual, cloud-based applications for telephony, video, email, instant…
  • IBM Analyzes Chatter on Social Channels to Prioritize Action Plans for Cities IBM Analyzes Chatter on Social Channels to Prioritize Action Plans for Cities
    Armonk, New York-based IBM (News  - Alert) has unveiled a sophisticated analytics platform to help city managers measure and understand public opinion on key issues and services, from electricity and water infrastructure to traffic to pollution. The new Social Sentiment Index capabilities—delivered via the IBM Intelligent Operations Center (IOC) for Smarter Cities—were introduced last week by the company at IBM Smarter Cities Forum in New…
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