Hello Folks, today I have the honor of presenting to you a guest blogger who has an interesting perspective on a trending topic of the Humanization of the IVR. Ricardo is one of Avaya Professional Services top Consultants worldwide and he resides out of Brazil. Enjoy! Christian Goffi
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Who's afraid of Electronic...
Exciting news from today’s UC Expo in London, where snom announced news highlighting the deeper and broader integration of our snom UC portfolio with Microsoft Lync. The news: snom’s UC portfolio are the first IP desktop phones to offer full compatibility for Microsoft Lync Server 2010 Multitenant Pack for Partner Hosting, a unified communications hosting solution for telecom and hosting providers.
Yesterday’s rumor that Ayava’s planned to acquire Israeli videoconferencing developer RADVISION was proven correct when the two firms announced the purchase this morning.
