discussUC

The Industry Hub for Communications & Collaboration

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News & Views

  • Forecast: Skies will be Cloudy All Day (and Night) over Asia Pacific as VMware Cloud Index 2012 Forecast: Skies will be Cloudy All Day (and Night) over Asia Pacific as VMware Cloud Index 2012
    If you thought cloud computing was important only in the U.S. and in Europe, you are sadly mistaken. That is a good thing. VMware is out with its 3rdannual VMware Cloud Index that looks at Asia Pacific cloud computing trends, and things in AsiaPac are looking as if not more cloudy than in the rest of the world.    The VMware Cloud…
  • Should organizations use single, best-of-breed unified communications? Should organizations use single, best-of-breed unified communications?
    The emergence of unified communications and other highly collaborative resources has given organizations an opportunity to use multiple next-generation applications in the workplace, including video conferencing, instant messaging and presencesolutions. However, the proliferation of unified communications has introduced a debate among decision-makers: Should their company embrace a best-of-breed strategy or deploy offerings from a single vendor? While both methods have their…
  • Customers Beware!
    Unified communications and collaboration….. we hear about how “UCC” can help a business provide better service to their customers or increase sales or reduce some significant expenses or really increase productivity or improve a company’s bottom line.  Where we seem to have some difficulty, as an industry, is in figuring out how customers’ business needs relate to technology.   Customers…
  • Cloud CRM is Ideal for Mid-Sized Not-for-Profits Cloud CRM is Ideal for Mid-Sized Not-for-Profits
    There's no question that cloud-based services have taken off and, in this growing space, cloud CRM has proven among the most popular services. Cloud CRM has the benefits of being cloud-based, alongside the primary benefit of helping businesses better understand their customers, making it especially attractive to smaller and mid-sized businesses.
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